MTS Helpdesk — AI Voice
Bilingual EN + ZH · Deepgram · Claude · ElevenLabs · LiveKit
Disconnected
Call
Start call
Microphone
Click "Refresh devices" or grant mic permission
Refresh devices
Test mic
Transcript
Click "Start call" and say hello.
Counterfactual — what would have happened on the old system
Triggers when the agent uses a high-impact tool.
Call state
User
—
Trust
anonymous
Language
en
Intent
unknown
Severity
P4
Resolution
in_progress
Tickets
—
Latency (last turn)
STT
—
LLM
—
TTS
—
Total
—
Tool stream
No tools invoked yet.